Terms of Service

1. Agreement to Terms

By accessing or using CLOA.AI's services, you agree to be bound by these Terms of Service and all applicable laws and regulations. CLOA AI Inc. is a Delaware corporation (EIN: 88-1927364) providing AI-powered commerce solutions.

2. Use License

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable license to:

• Access and use our services for your internal business purposes
• Integrate our API and widgets into your e-commerce platform
• Use our AI assistant to enhance customer experience

This license does not include the right to:

• Resell or sublicense our services
• Use our services for illegal purposes
• Reverse engineer our technology
• Violate any applicable laws or regulations

3. Account Responsibilities

When you create an account with us, you must:

• Provide accurate and complete information
• Maintain the security of your account credentials
• Promptly notify us of any unauthorized use
• Accept responsibility for all activities under your account

4. Payment Terms

For paid services:

• All fees are due in advance on a monthly or annual basis
• Payments are non-refundable except as required by law
• We may change our fees with 30 days notice
• You're responsible for all applicable taxes

5. Intellectual Property

All content, features, and functionality of our services are owned by CLOA AI Inc. and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

6. Privacy and Data Protection

Your use of our services is also governed by our Privacy Policy. By using our services, you consent to our collection and use of your data as described in the Privacy Policy.

7. Service Level Agreement

We strive to provide:

• 99.9% uptime for our services
• 24/7 technical support for Enterprise customers
• Regular updates and improvements
• Data backup and recovery procedures

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CLOA AI INC. SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY.

9. Indemnification

You agree to indemnify and hold harmless CLOA AI Inc., its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses arising from your use of our services or violation of these Terms.

10. Termination

We may terminate or suspend your account immediately, without prior notice or liability, for any reason, including breach of these Terms. Upon termination, your right to use our services will cease immediately.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions.

12. Changes to Terms

We reserve the right to modify these Terms at any time. If we make material changes, we will notify you via email or through our services at least 30 days before the changes take effect.

13. Contact Information

For questions about these Terms of Service, please contact us at: